We feel that doing sales and service together as a single company presents a conflict of interest (always trying to make a sale) therefore we decided years ago to be a service only company. We will only recommend asset replacement or addition when it makes sense for your needs, and we will work hard with vendors on your behalf to ensure you get the best price possible.
Services
Offering a full range of administration & systems computer services
Synology
ISSERVICE is a proud partner of Synology Incorporated. Synology uniquely enables every business to manage, secure, and protect their data wherever access is needed from flash to disk to multiple cloud architectures. We have been firm believers in Synology products for years now and are incredibly excited to be joining this partnership. The Best in [...]
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Netgate
ISSERVICE is a proud partner of Netgate, a leading hardware & software firewall provider. Netgate's focus is to deliver secure high-performance network connectivity to everyone and, as a provider that believes in providing the best service to our clients, we wholly support Netgate products and thus have dedicated technicians that have received Netgate certification training [...]
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About us
We pride ourselves on making quality IT service affordable and accessible to any size business
Active in the IT industry since 1998
In 1998 Mr. Edward Dam began his career in the IT industry and as his reputation and abilities became locally better known, he was drawn into helping a number of large and small companies with their IT systems. Largely by word of mouth ISSERVICE was born in 2012. Recently incorporated and having grown into a small group of dedicated & highly skilled technicians the same principles of honesty, punctuality, and customer satisfaction remain as its core foundation.
Certification of Employees
In order to best serve our clients, we take the ongoing learning and certifications of our technicians very seriously. This means our technicians will always be up to date with the latest technological improvements to better serve your growing business. Should your business have a unique system/software we will take the time to learn it more in-depth so that we can assist you when needed.
Why choose us?
What sets us apart from others is that as we are a service only company; there is no sales pressure to buy assets
Experience
We have many years of combined skill sets gained from problem-solving and planning the most simple IT setups to the most unique environments.
Skill
We are trained in various technologies, from Windows Active Directory to Linux to Cisco Networking as well as IBM, Apple, and HP hardware.
Quality
We hold ourselves to the standard of always being honest, punctual, reliable, and offer only the best and most knowledgeable services possible.
Guarantees
We will only suggest asset improvement when it suits your needs, negotiating with vendors on your behalf to ensure you get the best possible deal.
What people say
Many satisfied customers
Since day one Ed Dam was doing IT work and then later on as ISSERVICE we have received and are still receiving top-notch service and product. In the early years of ISSERVICE Janco Steel was one company with one location, we have grown to four locations with 230 employees strong. We do not have a full time IT department on-site, any issue or challenge that comes our way continues to be handled swiftly with efficiency and a high level of professionalism. The team at ISSERVICE has been and continues to be a big part of our success as a company and I know that whoever takes them on as an IT service provider will not be disappointed. Three words, “Top Notch Company”.
ISService has been responsible for overseeing our IT needs since 2014 through both on-site service and remote access. They have provided invaluable assistance for various projects including installation and upgrades to both hardware and software; server upgrades; virus protection; and email migration. They also provide prompt, knowledgeable and professional customer service to 25+ workstations.
ISSERVICE is an exceptional provider and we would highly recommend them to others for their technological needs.
Knowledgeable, Reliable and Prompt
In January 2019 our network was infected with a ransomware cyber-attack and that’s when we called Ed Dam and ISSERVICE. Ed Dam and his team reacted the minute they got the call and stayed with us through many late nights and long hours. They helped us save what we could and rebuild what we could not salvage and have made us stronger and more sustainable through it all. We now have the peace of mind that our network is safe, backed up and effectively managed. I would not hesitate to recommend ISSERVICE to any organization and trust them 100% with our network. They provide reliable, efficient service and expert advice in a prompt and professional manner.
ISSERVICE has been our go-to IT provider for the past 5 years. As a small business, our IT is critical to our success. From remote to onsite support, new installations, and advice, ISSERVICE helps us to maximize our efficiency. They are excellent at customer service, they understand our needs and are well aware of the many technologies and hardware that we use. We enjoy an excellent working relationship with ISSERVICE and would highly recommend them to others.
We have used ISSERVICE for years as our offsite IT resource. They respond quickly to problems, whether they are big or small, and understand that any downtime impacts our business. Their technicians are friendly and we are comfortable having them in our office. We are not big enough to have our IT department and ISSERVICE has been the next best thing for us.
We have worked with ISSERVICE for several years, and they have become indispensable to our operation as a school. Because every student and teacher at our school has a personal laptop, we need our IT people to respond well and respond quickly. They give us good advice, they help us with our visioning and planning, and they help us deal with our immediate needs swiftly and capably. We love what they do, and we hope they keep doing it for many years!
We are trusted BY
Some of our regular customers
Unable to work? Your computer freezes?
We’ll help you get back to work.
Fast and Qualitatively.
